Terms of Service

By accessing and using the Mindear website, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

⚕️ IMPORTANT: All medical equipment and rehabilitation products offered on Mindear are intended for personal home rehabilitation use.

By renting equipment from Mindear, you confirm that you will use it for personal rehabilitation purposes.

Please consult with your healthcare provider before using any medical equipment.

MEDICAL DISCLAIMER: Mindear products are rehabilitation aids and do NOT:

• Replace professional medical advice, diagnosis, or treatment

• Guarantee any specific medical outcomes or recovery results

• Constitute medical care or therapy services

USER RESPONSIBILITY:

• You MUST consult with your healthcare provider before using any medical equipment

• You are solely responsible for proper and safe use of the equipment

• You must follow all manufacturer instructions and safety guidelines

• You assume all risks associated with equipment use

• Mindear is not liable for any injuries, complications, or medical conditions arising from equipment use

When you create an account with us, you must provide information that is accurate, complete, and current at all times.

You are responsible for safeguarding the password and for all activities that occur under your account.

You agree not to disclose your password to any third party.

We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colors.

All products are subject to availability. We reserve the right to discontinue any product at any time.

By placing an order, you are making an offer to rent the product(s) at the stated price.

We reserve the right to refuse or cancel any order for any reason at any time.

Pre-owned equipment: Most equipment is pre-owned and professionally cleaned/sanitized before rental.

Shipping times are estimates and may vary based on location and product availability.

You may return equipment within 7 days of delivery if unused and in original condition.

Return shipping costs are the responsibility of the customer unless the return is due to our error.

Used or damaged equipment cannot be returned unless defective upon arrival.

The service and its original content, features, and functionality are and will remain the exclusive property of Mindear and its licensors.

The service is protected by copyright, trademark, and other laws.

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, and protect your information when you use our service.

You may not use our service or equipment for any illegal or unauthorized purpose.

You must comply with all local, national, and international laws and regulations when using our equipment.

IMPORTANT LIABILITY LIMITATION:

• Mindear provides equipment 'as-is' for personal rehabilitation use

• We are NOT liable for any medical outcomes, injuries, or health complications

• We are NOT liable for improper use, misuse, or accidents involving equipment

• Maximum liability is limited to the rental fees paid for the specific equipment

• We are NOT responsible for any indirect, consequential, or punitive damages

• User assumes all risks associated with equipment use

These terms shall be interpreted and governed by the laws of the United States and the State of Wyoming.

This applies without regard to conflict of law provisions.

We reserve the right to modify or replace these terms at any time.

If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Continued use of the service after changes constitutes acceptance of new terms.

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You'll also need the receipt or proof of purchase. To start a return, you can contact us at support@1bu1bu.cn.

We will provide you with a free return shipping label.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

This allows us to evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

We also do not accept returns for hazardous materials, flammable liquids, or gases.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have.

Once the return is accepted, make a separate purchase for the new item.

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You'll also need the receipt or proof of purchase.

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not.

If approved, you'll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we approved your return, please contact us at support@1bu1bu.cn.